FAQ

1. Do you take my insurance or employee assistance program (EAP)?
We take most insurance and EAP’s. We encourage you to check with your insurance prior to the session to assure that the provider you are scheduled with is an approved provider for that insurance due to the large quantity of insurance companies available.
2. How much will I have to pay out of pocket for the session if I have insurance?
Every insurance company is different so we suggest that you call your insurance to see how much you will have to pay out of pocket. This will depend on what your copay is and if you have a deductible.
3. Do you have evening or weekend hours?
We do have evening and weekend hours due to our desire to accomodate your schedule. We have appointments available Monday-Saturday 9am-9pm.
4. Are all of the therapists licensed?
All of our therapists are Licensed Professional Clinical Counselors and we also have therapists that are Licensed Independent Chemical Dependency Counselors and Licensed Independent Social Workers.
5. Can I fill out paperwork prior to my first session?
We encourage clients that have internet capability to print our paperwork prior to your session in order to decrease your wait time when you get to your first appointment. You can find the paperwork on our website under Helpful Forms.
6. How do I schedule my first appointment?
You can call us at (937) 742-7516. Please understand that many times we are in session with our clients but will return your call in a timely manner. You can also contact us through email at carla@procounselgroup.com.
7. What form of payment do you accept?
We accept cash, check, or credit card. To use a credit card, there is an additional 3% fee.
8. What ages of clients do you see?
We see clients ages 3 and older. We have therapists that have experience seeing most age groups.
9. How can therapy help me?
A number of benefits can occur from attending therapy. Therapists can help provide support, encouragement, enhanced coping strategies and problem-solving skills. Therapists can also help with personal growth, interpersonal relationships, marital issues, family concerns, work stress, financial stress, and the hassles of everyday life. Please remember that the benefits received from therapy depend on how much you use the process and apply what you learn in your sessions.